The 5 Best Process Mapping Tools

The Best Process Mapping Tools: Top Tools to Streamline Your Workflow

In early 2023, Supreme made the move to migrate its online store to Shopify, a shift that got the industry talking. Behind the scenes, you can imagine engineers huddled over flowcharts, mapping out every detail of how data would flow—ensuring the transition wouldn’t disrupt the customer experience.

Switching platforms isn’t just about flipping a switch. It’s about carefully planning every interaction, from how orders travel through Shopify’s systems to how inventory syncs in real-time. It’s a reminder of how critical mapping out the process of information is—whether you’re migrating e-commerce stores or optimizing everyday processes for your own business. Here’s a review of some of the most popular tools available today to make your process map. 

Table of Contents

Eraser.io

Overview

Eraser.io is a lightweight, minimalist tool designed for quick brainstorming and mapping out simple workflows. It focuses on freeform, intuitive diagramming to help users capture their ideas without being bogged down by complexity.

Key Features
  • Flexible canvas for freeform process mapping.
  • Integration with Slack and Jira for streamlined team communication.
  • Real-time collaboration for small teams.
Pros
  • Simple and easy to use for quick brainstorming.
  • Great for teams that prioritize agility over structure.
  • Affordable pricing compared to competitors.
Cons
  • Limited advanced features for more complex workflows.
  • Best suited for smaller teams and lightweight processes.
Pricing

Free to use, with premium features starting at $5/user/month.

Lucidchart

Overview

Lucidchart is a popular process mapping tool known for its advanced functionality and wide range of features. It’s ideal for teams that need robust diagramming capabilities combined with cross-platform compatibility.

Key Features
  • Extensive library of templates for process mapping and flowcharts.
  • Integration with Google Sheets for dynamic data syncing.
  • Real-time collaboration across devices and browsers.
Pros
  • Highly versatile and feature-rich for detailed workflows.
  • Easy to collaborate with remote teams.
  • Cross-platform compatibility ensures accessibility.
Cons
  • Limited to 3 documents on the free plan.
  • Can feel overwhelming for simple diagramming tasks.
Pricing

Free for up to 3 documents. Paid plans start at $9/month for individuals or $10/user/month for teams (minimum 3 users).

Miro

Overview

Miro is an all-in-one collaborative platform perfect for teams that work remotely. It combines process mapping, brainstorming, and project management into a single tool, making it a favorite for agile teams.

Key Features
  • Interactive whiteboard for brainstorming and mapping.
  • Pre-built templates for agile workflows.
  • Seamless integration with tools like Jira, Slack, and Google Workspace.
Pros
  • Highly visual and intuitive interface.
  • Ideal for remote teams needing real-time collaboration.
  • Offers a broad range of templates for various use cases.
Cons
  • Limited to 3 boards on the free plan.
  • Offline functionality is lacking.
Pricing

Free for up to 3 boards. Paid plans start at $8/user/month for unlimited boards and premium features. Business plans start at $16/user/month with advanced collaboration tools.

Zapier Canvas

Overview

Zapier Canvas is a visual workflow builder that integrates seamlessly with Zapier’s automation platform. It’s designed for businesses looking to map and automate processes across various applications.

Key Features
  • Visual workflow creation tied to Zapier’s automation capabilities.
  • Integration with thousands of apps for seamless data flow.
  • User-friendly interface for building and modifying workflows.
Pros
  • Powerful automation combined with easy-to-use mapping tools.
  • Perfect for teams managing multiple integrations.
  • Currently free during its open beta phase.
Cons
  • Limited features as it’s still in beta.
  • Best suited for users already familiar with Zapier’s automation tools.
Pricing

Currently free while in open beta.

Draw.io

Overview

Draw.io is a free, open-source diagramming tool that provides a robust set of features for creating process maps, organizational charts, and more.

Key Features
  • Wide range of templates and diagramming shapes.
  • Integration with Google Drive and other cloud storage solutions.
  • Offline functionality for local diagram creation.
Pros
  • Completely free to use with no hidden costs.
  • Extensive customization options for diagrams.
  • Great for teams that need offline access.
Cons
  • Lacks advanced collaboration tools found in other platforms.
  • Interface feels outdated compared to premium tools.
Pricing

Free to use.

Feature Comparison by Software: Least to Most

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Frequently asked questions

What is the best tool for process mapping?

The best tool for process mapping depends on your needs. For quick and simple workflows, Eraser.iois a great choice. For detailed workflows with advanced features, Lucidchartis highly recommended. If you’re working in a remote or agile environment, Miro offers excellent collaboration features. Zapier Canvas is ideal for automating workflows across apps, while Draw.iois a robust free option for teams on a budget.

Is Visio a process mapping tool?

Yes, Microsoft Visiois a widely used tool for process mapping. It’s particularly effective for creating detailed flowcharts and diagrams, especially for teams already using the Microsoft ecosystem. Visio integrates seamlessly with Microsoft Office tools like Word, Excel, and Teams, making it a powerful option for process visualization.

What Microsoft program is best for process mapping?

Microsoft Visiois the best Microsoft program for process mapping due to its specialized features for creating flowcharts, organizational charts, and process diagrams. It supports industry-standard diagramming tools like BPMN and integrates with Office 365. While you can use other Microsoft tools like Excel or PowerPoint for simpler diagrams, Visio is designed specifically for professional process mapping.

Can you do process mapping in Excel?

Yes, you can create basic process maps in Excel using shapes, flowchart templates, and SmartArt. While Excel isn’t specifically designed for process mapping, it’s a versatile tool that can handle simpler workflows or visualizations. However, for more complex and detailed diagrams, tools like Visio, Lucidchart, or Miro are better suited.